New Study Indicates Payments Impact Site Sustainability, Patient Experience, And Overall Clinical Trial Success

By Clinical Research News Staff

February 19, 2019 | Greenphire and the Society for Clinical Research Sites (SCRS) today announced the findings of their new study, Financial Barriers to Site Sustainability, Patient Experience, and Overall Trial SuccessThe study collected feedback from 527 respondents from sites across the globe and found that – while progress is being made in payment processes – sites still face challenges at every stage of the payment lifecycle, impacting the quality, speed, and accuracy of their work.

This research is being released at a key time in the industry conversation on clinical trial innovation, in conjunction with the 10th annual Summit for Clinical Operations Executives (SCOPE) 2019 in Orlando, Florida. Jim Murphy, Greenphire CEO, will share some of the study findings when he presents the session "Global Site Payment Transformation." Together with a top 10 pharma company client, Murphy will highlight how Greenphire's eClinicalGPS solution has delivered a more transparent, reliable clinical trial process across the sponsor's sites in 35 countries around the world.   

The study, which ran from September – November 2018, identified four essential steps that sponsors can take to improve site satisfaction and trial success: streamline budget negotiations, improve the invoice process, automate site reimbursements and support sites to meet patient needs.

Key highlights include:

  • 50% of survey respondents said the biggest challenge in budget negotiations was getting appropriate funding for the study
  • 74% of sites indicated they spend a minimum of one hour compiling and creating invoices per study per month
  • 90% of respondents prefer to work with sponsors and CROs that pay more frequently
  • 81% say quality transportation is important for recruiting and retention purposes – a top hurdle for sites

"The voice of the global site community has the power to change the clinical research landscape," Casey Orvin, president of SCRS, said in a press release. "We are thrilled to share in this research with Greenphire to illuminate areas where sponsors and CROs can partner with sites to improve relationships, ultimately impacting the success of their trials."

Editor’s Note: Greenphire is exhibiting at this week’s Summit for Clinical Ops Executives in Orlando. You can learn more at booth #304